Here’s a professional shipping and return policy for your store, thewillowcart.store

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Shipping & Return Policy

Welcome to thewillowcart.store. We are committed to providing you with a smooth and reliable shopping experience.

Shipping Policy

• Orders are processed within 1–3 business days after payment confirmation.

• Delivery typically takes 7 business days depending on your location.

• You will receive order updates and tracking details via email once your order has been shipped.

• Delays may occur during holidays, high order volumes, or due to unforeseen courier issues.

Return Policy

We offer a 5-day return policy from the date of delivery.

Return Eligibility

To qualify for a return:

• The item must be unused and in its original condition.

• The product should be returned with original packaging and tags.

• Return requests must be made within 5 days of receiving the order.

Non-Returnable Items

• Used or damaged items caused by the customer

• Customized or personalized products

• Items without original packaging

Refund Process

• Once we receive and inspect your returned item, we will notify you regarding approval of your refund.

• Approved refunds will be processed within 5–7 business days to the original payment method.

Support

For any questions related to shipping, returns, or refunds, please contact us:

Email: thewillowcartanl012@gmail.com

Thank you for shopping with us!